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Terms and Conditions
Effective Date: May 2, 2025

 

Welcome to Artisan Webworks. By using our services or visiting our website (artisandigital.co), you agree to the following terms and conditions. Please read them carefully.

 

1. Definitions

  • "Artisan Webworks," "we," "our," or "us" refers to the service provider operating at artisandigital.co.

  • "Client" refers to any individual or business entity engaging Artisan Webworks for digital services.

  • "Services" means all digital tools, consulting, and ongoing support provided by Artisan Webworks, including but not limited to website design, Google Business Profile setup, branded email and phone systems, and related technical support.

  • "Performance-Based Compensation" refers to any variable billing model in which payment may be tied to results generated through services provided.

 

2. Scope of Services

Artisan Webworks offers comprehensive digital enablement for small businesses and independent contractors, including:

  • Website design and hosting

  • Google Business Profile setup and optimization

  • Domain registration and branded email setup

  • Dedicated business phone numbers with call forwarding

  • Ongoing support, updates, and optional marketing tools

The specific services included may vary based on the selected service plan or agreement.

 

3. Fees and Payment Terms

  • Clients are charged a fixed monthly fee to cover service delivery and technology infrastructure.

  • In certain cases, additional performance-based fees may apply based on service results, subject to mutual agreement.

  • All fees are invoiced on a monthly basis and are due upon receipt unless otherwise agreed.

  • Late payments may be subject to interest charges or service suspension after notice.

 

4. Service Eligibility and Onboarding

  • Services are available to legal business entities and individuals operating in the United States who are 18 years or older.

  • Onboarding requires submission of business information, service preferences, and any assets or credentials needed for setup.

  • Artisan Webworks reserves the right to decline service to businesses or industries that do not align with our values or capabilities.

 

5. Client Responsibilities

Clients agree to:

  • Provide accurate and timely information during onboarding and throughout the service period.

  • Approve deliverables and provide content or revisions as needed to ensure timely progress.

  • Promptly notify Artisan Webworks of any material changes to business operations, branding, or service areas.

 

6. Intellectual Property

  • Websites, designs, and marketing assets created by Artisan Webworks remain the property of Artisan Webworks until all associated fees have been paid in full.

  • Upon full payment, clients may request ownership transfer of applicable digital assets, excluding proprietary tools or systems.

  • Client-provided materials (e.g., logos, testimonials, photos) remain the property of the client.

 

7. Use of Tracking and Analytics

Artisan Webworks may use tracking tools (e.g., call tracking numbers, form submissions, analytics software) to monitor service performance. These tools are used for internal optimization and, where applicable, to provide reports to clients.

Clients may not tamper with or disable these tools unless otherwise authorized.

 

8. Confidentiality and Privacy

Both parties agree to maintain confidentiality regarding business strategies, client information, performance data, and any other non-public information shared during the course of engagement.

Use of personal data is governed by our [Privacy Policy].

 

9. Disclaimer of Guarantees

While Artisan Webworks aims to deliver measurable results, we do not guarantee specific outcomes such as increased revenue, lead volume, or search rankings. Outcomes are affected by many external factors beyond our control.

 

10. Limitation of Liability

To the fullest extent permitted by law, Artisan Webworks shall not be liable for:

  • Any indirect or consequential damages arising from service use

  • Loss of business or revenue resulting from delays, service disruptions, or third-party platform issues

  • Any issues caused by client misuse of provided tools or failure to follow recommended practices

Total liability shall not exceed the amount paid by the client in the three (3) months preceding any claim.

 

11. Termination and Cancellation

  • Clients may cancel services with thirty (30) days’ written notice.

  • Artisan Webworks may terminate service for non-payment, breach of terms, or other legitimate cause with written notice.

  • Upon termination, services may be deactivated and any outstanding balances will become immediately due.

 

12. Modifications

Artisan Webworks reserves the right to update these Terms and Conditions at any time. Material changes will be posted on our website. Continued use of our services after updates constitutes acceptance of the revised terms.

 

13. Governing Law

These terms are governed by the laws of the Commonwealth of Massachusetts. Any disputes will be resolved in the courts of Worcester County, MA.

For questions or concerns, please contact:
support@artisandigital.co
855-919-4413

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